Web Telkomsel

PT Telekomunikasi Selular, trading as Telkomsel, is an Indonesian wireless network provider founded in 1995 and is a subsidiary of Telkom Indonesia. It is headquartered in South Jakarta.

Telkomsel is the largest wireless carrier in the country with 172 million customers as of 2018.^[4] The company Operates their GSM network on the 900–1800 MHz frequency range, as well as 3G and 4G services on other frequencies. Telkomsel operates a variety of sim card brands, chief among them are simPATI and kartuHALO. These brands differ on their payment model (pre-paid vs. post-paid) as well as pricing. As of 31 March 2015, Telkomsel has 46% of the Indonesian wireless service market share.^[5]

• 1History
• 2Products and services
  • 2.2Telkomsel services
  • 2.3Former service

History[edit]

Telkomsel was incorporated on 26 May 1995 in Jakarta, Indonesia. It is majority owned by Telkom Indonesia with 65% of the shares, with Singapore Telecommunications Limited owning the minority 35%.^[6]In November 1997, Telkomsel became the first wireless carrier in Asia to introduce rechargeable GSM pre-paid services. In September 2006, Telkomsel became the first carrier in the country to launch a 3G service.

On 20 March 2009, Telkomsel and Apple South Asia Pte. Ltd. launched the iPhone 3G in Indonesia with customised price plans for all of Telkomsel's customers.^[7] Three years later, Telkomsel had acquired more than 100 million active customers.^[8]

In April 2017, the company website was hacked, and a message protesting about high charges and unnecessary extra services was posted. There was widespread support for the hacker on social media.^[9]

Slogans[edit]

• Telkomsel. So Close, So Real (Indonesian: Begitu Dekat, Begitu Nyata, 1995–2005)
• Leading in Service (2008, 13th anniversary)
• Widest Network, Best Quality (Indonesian: Jangkauan Luas, Kualitas Terbaik, 2008–present)
• Telkomsel Paling Indonesia (2010–present)
• Jangkauan Terluas Tercepat (2015–present)
• 14 Tahun Telkomsel Untuk Indonesia (2009, 14th anniversary, English: 14th Anniversary Telkomsel for Indonesia)
• 15 Tahun Telkomsel Inovasi Untuk Negeri (2010, 15th anniversary, English: Innovation for the nation)
• 16 Tahun Telkomsel 100 Juta pelanggan (2011, 16th anniversary, English: 100 million customers)
• 17 Tahun Telkomsel Muda, Beda, Paling Indonesia (2012, 17th anniversary, English: Young, Different, More Indonesia)
• 18 Tahun Telkomsel Muda, Berbagi, Paling Indonesia (2013, 18th anniversary, English: Young, Sharing, More Indonesia)
• 19 Years Telkomsel For More Colorful Future (2014, 19th anniversary)
• 20 Tahun Telkomsel Kreasi Untuk Indonesia (2015, 20th anniversary, English: Creation for Indonesia)
• 21 Tahun Telkomsel Bikin Keren Indonesia (2016, 21st anniversary, English: Make Indonesia Cooler)
• 22 Tahun Telkomsel Memajukan Negeri (2017, 22nd anniversary, English: Advancing the Nation)
• 23 Tahun Telkomsel Untuk Indonesia Gemilang (2018, 23nd anniversary, English: For Brilliant Indonesia)

Products and services[edit]

Telkomsel products[edit]

• Kartu As Flexi is a combination of the previous prepaid operators, Flexi and all Flexi prepaid customers are transferred to this card.
• kartuHalo Flexi is a combination of the previous prepaid operators, Flexi and all Flexi prepaid customers are transferred to this card.

Telkomsel services[edit]

Telkomsel Poin[edit]

The TELKOMSELPOIN program is a customer loyalty program that is intended for all TELKOMSEL customers.

GraPARI[edit]

GraPARI is an acronym for Graha Pari Sraya (Service Office Building in English) which is used as a Telkomsel customer service center. The name comes from the Sanskrit language given by Sri Sultan Hamengkubuwono X as a sign of appreciation for the inauguration of the Telkomsel service office in Yogyakarta. Since then, all Telkomsel customer service centers have been established under the name GraPARI Telkomsel.

Former service[edit]

HSPA[edit]

Starting in September 2009, Telkomsel added HSPA + (High-Speed Packet Access) services with access speeds of up to 21 Mbps which are planned to be implemented in 24 cities in Indonesia until the end of 2010.

Network coverage[edit]

As of 2018, Telkomsel has 160.705 Base Transceiver Stations (BTS) with 68.7% being 3G/4G capable.^[10] Telkomsel currently has one of the widest network coverage in Indonesia, providing service in over 97% of Indonesia's territories. This makes it the only operator in Indonesia that has coverage in all of the country's provinces and regencies.^{[citation needed]} The network uses GSM Dual Band (900 & 1800), GPRS, EDGE, 3G, and 4G technologies.

The company has 323 international roaming partners in 170 countries (September 2008). In addition, Telkomsel has worked with network carriers in neighboring countries to offer the co-branded simPATI Kangen product for Indonesians living abroad.

References[edit]

1. ^'Continuing to Win in the Digital Era'(PDF). Telkomsel.com. Retrieved 26 April 2017.
2. ^'Shareholding Pattern Bharti Airtel'. Airtel.in. Archived from the original on 24 May 2012. Retrieved 28 June 2012.
3. ^'Shareholding Pattern as of Dec 2011 Bharti Airtel'(PDF). Airtel.in. Archived from the original(PDF) on 26 August 2012. Retrieved 28 June 2012.
4. ^Mediatama, Grahanusa (24 April 2018). 'Jumlah pelanggan seluler menyusut'. kontan.co.id (in Indonesian). Retrieved 25 July 2018.
5. ^'Annual Report 2014'(PDF). Info.singtel.com. Retrieved 26 April 2017.
6. ^'Telkomsel on BusinessWeek'. Investing.businessweek.com. Retrieved 23 July 2010.
7. ^'Archived copy'. Archived from the original on 17 December 2011. Retrieved 7 December 2011.CS1 maint: Archived copy as title (link)
8. ^'Telekomunikasi Indonesia – Telkom – Indonesia Investments'. Indonesia-investments.com. Retrieved 26 April 2017.
9. ^Dion Bisara; Herman (18 April 2017). 'Telkomsel Hacked, Customers Vent Frustration Over Internet Price'. The Jakarta Globe. Retrieved 15 May 2017.
10. ^Center, PT. Indonesia News. 'Pelanggan Telkomsel Membludak, Jumlah BTS Digenjot'. inilahcom. Retrieved 25 July 2018.

External links[edit]