Dolby Digital Plus Software Application
April 18 - 2014 - I recently reset my Lenovo C460 All-in-One Windows 8.1 (64 bit) computer and reinstalled windows. My updates are all installed.
I now get this error message at restart each time: 'The current Dolby Digital Plus audio driver version is 7.6.3.1 and the software app expects driver version 7.5.1.1. Please install a valid driver and software application combination.'
I checked in Control Panel Device Manager the drivers under Audio and under Sound, Video, game, etc. - which windows says are all up to date.
Under Sound, Video, games - Device manager lists 2 drivers: Lenovo USB Audio (driver up to date) and Realtek High Definition Audio (driver up to date - version 6.0.1.7404...by Realtek Semiconductor Corp)
Dolby Digital Plus. Dolby Access. How to Get It. Speaker Setup Guides. With Dolby designed speakers and software, Dolby Atmos Speaker System delivers breakthrough.
Gone into control panel and Dolby Digital Plus icon is there but when I try to right click and bring any menu up - I get the above error message again.
Cannot find specific answer to this as some postings on forums (Lenovo and Microsft) say to uninstall drivers (Dolby, Conexant and Realtek and then reinstall Dolby.) I have NOT uninstalled Realtek driver I have on my computer yet because I have gone to Lenovo website and have downloaded most recent Realtek driver available in Lenovo downloads. Am concerned about causing more problems on my PC and since I am not programmer smart and some PC language posted I do not understand, I am not sure what to do.
If you are posting suggestions, please help my by posting step by step help. (ie if you tell me uninstall Realtek driver, please tell me step by step how to re-install it or which driver I need from trusted website) Please only post answers S P E C I F I C to my machine and currently installed drivers and version of windows.
My sound works fine on my computer by the way. I only use this once in a while to watch movies but not to play any games like xbox, etc.
Many thanks.
i got and now get this same error after running windows update to update whatever it updated to get this error . i see at the end of this thread , something about compatibility however that was in november and we are now in april so it would be nice to see a fix for this problem instead of just rolling back the driver as again windows update located this updated driver , so according to windows , this file should be compatible with my system . i however have the acer v5-473pg .
Dolby Digital Plus Software
any solutions yet acer ? it's been a while .
thank you , and i'd rather not use older drivers and rather the newer drivers that microsoft recommends , that have been released for the product being updated .
thank you .
also . will this error somehow limit the functionability of my system or can i just ignore the error and the system will function as intended ? getting deep here i know , but i don't mind pressing okay to this popup since i rarely restart my system and i only get the error popup when the system has been restarted .
or is a fix in the works and what does this error even mean in layman terms besides the system expecting an outdated driver ? please elaborate .
thank you .